Internal - Quality Tester

This position is open to current ZLINE employees only - must be employed with ZLINE for a minimum of 6 months and must have manager's approval to transfer

About the Role

ZLINE Kitchen is looking for a detail-oriented Quality Tester to join our Quality Assurance team. This is an internal opportunity open to current employees. The Quality Tester plays a critical role in ensuring that every product that carries the ZLINE name meets our high standards — before, during, and after production.

Your existing knowledge of our products, processes, and customers gives you a strong foundation for success in this role. No prior QA title is required — what matters is your attention to detail, your commitment to doing things right, and your ability to speak up when something isn't.

Key Responsibilities

• Perform incoming, in-process, and final product inspections according to established quality standards
• Identify, document, and report non-conforming products and escalate issues appropriately
• Conduct visual and functional inspections of kitchen appliances and components
• Verify packaging integrity and accuracy of product labeling before shipment
• Complete inspection records, checklists, and quality logs with accuracy and consistency
• Communicate defects and quality findings clearly to QA management and cross-functional teams
• Assist in root cause analysis when recurring quality issues are identified
• Support continuous improvement initiatives by flagging patterns and suggesting process changes
• Maintain a clean, organized, and safe inspection area

What We’re Looking For

• Strong attention to detail and a genuine commitment to product quality
• Ability to identify visual defects, dimensional issues, and functional failures
• Clear written and verbal communication skills
• Comfortable using inspection tools, checklists, and basic computer systems
• Self-motivated with the ability to work independently and as part of a team
• Willingness to learn quality standards, testing procedures, and inspection methods

Preferred Experience (not required)

• Familiarity with product defect types seen in Customer Service or Warranty claims
• Experience verifying shipments for accuracy, condition, or compliance in Shipping or Receiving
• Basic knowledge of AQL sampling, ISO standards, or quality management concepts
• Prior experience completing quality checklists or inspection logs

What You’ll Gain

• A career path within the Quality Assurance department
• Training on ZLINE quality standards, inspection techniques, and QA processes
• Cross-functional exposure to manufacturing, engineering, and product development teams
• Opportunity to directly impact the quality and reputation of ZLINE products