Internal Sales Administrator
Our client is seeking an experienced Internal Sales Administrator to join the Port Elizabeth team,
- Prepare and
issue accurate customer quotations in a timely manner
- Follow up
on outstanding quotations to maximize conversion opportunities
- Manage
daily sales administration and support activities
- Build,
maintain, and strengthen relationships with existing customers
- Provide
exceptional customer service throughout the sales process
- Schedule
and coordinate all after-sales service calls
- Act as the
primary point of contact for customers regarding after-sales enquiries and
service requirements
- Ensure
timely communication with clients on service requests, updates, and resolutions
- Maintain
accurate records and administration relating to service calls and customer
interactions
- Provide
administrative support to the sales function
- Manage and
maintain sales-related documentation and records
- Process and
coordinate all service-related administrative tasks as required
- Ensure
accurate and efficient handling of customer and sales information
- Compile,
update, and maintain sales reports and related documentation
- Assist the
Sales Manager with ongoing sales reporting and performance tracking
- Monitor
quotation activity and provide regular updates on sales progress
Requirements
- Grade
12
- Minimum 3 years’
experience in a sales administration, internal sales, or sales support role
- Building
products retail experience (hardware, construction materials, roofing, tools,
timber, plumbing, electrical, or related building supply environments) will be
highly advantageous
- Experience
preparing, managing, and following up on customer quotations
- Proficient
in Microsoft Office
- Experience
working with CRM or sales management systems
- Advanced
administration skills
- Valid
drivers license and own transport