[Internship] IT Support Intern

Assists with the deployment of new laptops and desktop as well as device upgrades.
Provide technical support to end-users via ticket system, email, phone, or in-person.
Maintains customer service by providing first-level hardware and software support as instructed by associate members
Provide technical support to users including network connectivity, VPN and remote desktop.
Coordinate the planning, implementation, and support for IT blueprints in M365/Office365 workloads and applications.
Facilitate infrastructure lifecycle to ensure business continuity and reduced risk to operations.
Track and monitor all support cases to ensure timely resolution and follow-up
Document IT procedures and create user guides.
Work collaboratively within the Central Infrastructure network teams to ensure standards and processes are followed.
Perform setup and maintenance of IT Infrastructure with guidance from senior team members.
Contributes to project work assigned to the infrastructure team by completing a variety of assigned project tasks and duties with accuracy and timeliness

Pursuing a bachelor's degree in computer science, management information systems, or related field with a GPA of 2.8 or higher
Fresher or entry-level candidate with strong foundational IT knowledge
Proficiency in English (mandatory) with excellent written and verbal communication skills
High energy, confidence, and effective communicator
Strong knowledge of Microsoft Windows 11 OS, networking, servers, and storage systems
Experience with or knowledge of Azure AD and Microsoft Office 365
Interest and passion for IT technologies and innovative IT solutions
Self-motivated, structured, and results-driven mindset
Flexible and adaptable to change, with ability to work well under pressure in a fast-paced environment

Disclaimer:

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Candidates are advised to verify the authenticity of recruitment information by visiting Bosch's official career website (https://careers.smartrecruiters.com/BoschGroup/vietnam) or contacting Bosch directly through official communication channels.
If you encounter any suspicious activity or have doubts about the legitimacy of recruitment communications, please report them immediately to Bosch Vietnam.

See also