IT Cost and Contracts Manager
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The role of IT Cost & Contracts Manager is a key in managing Cost Management processes across multiple IT business areas ensuring consistent and adequate governance and controls resulting in effective sanctioning of spend. This will include detailed involvement on cost submissions working with Business Managers, Procurement and COOs to ensure that HSBC is obtaining the best commercial deal and evidencing the cost reduction work undertaken. The primary purpose of the Technology Cost and Contract team is to govern all third-party IT spend for HSBC Technology (c$3bn) including managing and continuously improving the cost management processes. This role will include working with the GBGF IT CIOs, COOs and supporting teams to optimise IT’s utilisation of third-party hardware, software, resources, and associated IT services (including non-permanent workforce) to maximise value and cost savings to HSBC In this role, you will have specific responsibility for managing the contract lifecycle from an IT perspective for a number of specific contracts, including evaluating renewals of contracts ahead of time, challenging demand / requirements and working collaboratively with technical teams and procurement to obtain an optimal commercial deal. Maintaining the IT contracts calendar for the relevant IT teams including correct articulation of the financial P&L profiles, owning the renewal trigger points and driving subsequent actions will be essential. Furthermore, support will be provided to each area to assist working towards a complete zero-based budgeting approach. You need to be commercially aware with expertise in cost or commercial management or sourcing /category management and will be responsible for creating and maintaining a robust governance model in evaluating, reviewing all IT expenditure and proactively driving cost reduction across Technology. What we offer
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What you need to have to succeed in this role
- 3 years + proven experience in vendor, cost, commercial management or in related Procurement category roles, preferably in a multi geography/stakeholder FI or equivalent organisation
- Track record of identifying cost reduction/optimisation opportunities.
- Good understanding of procurement sourcing/category management principles whilst also having a sound understanding of financial principles.
- Knowledge of IT infrastructure technical platforms and vendor management policies.
- Strong communication skills with the ability to influence and communicate at all levels of the organisation.
- Analytical approach with the ability to understand and resolve problems.
- Experience in managing IT contracts and commercial awareness solutions