IT Development & Project Support Temp (up to 6-months; hourly rated)

Job Responsibilities:

• Provide support to Manager to coordinate implementation activities, track timelines, manage meetings, and liaise with users and stakeholders.
• Configure platform features, forms, workflows, notifications, according to business requirements.
• Develop and execute test scenarios, coordinate User Acceptance Testing (UAT), track defects, and validate system readiness before deployment.
• Prepare training materials
• Maintain project documentation

Pre-requisites:

Technical Skills

• Basic understanding of CRM digital platforms and system implementation lifecycle.
• Familiarity with:
  1. Workflow design
  2. Forms configuration
  3. Testing methodologies
  4. User Acceptance Testing (UAT)
  5. Data management
  6. Proficient in Microsoft 365 applications (Excel, PowerPoint, Word, Teams).

Personal Attributes

1. Strong project coordination and organizational skills.
2. Good analytical and problem-solving abilities.
3. Detail-oriented and able to manage multiple tasks concurrently.
4. Strong communication and stakeholder management skills.
5. Comfortable engaging users and conducting training sessions.
6. Able to work independently in a fast-paced environment.
7. Positive attitude with willingness to learn new digital platforms

Working Hours:

• 08:30am - 06:00pm, Mon - Thu
• 08:30am - 05:30pm, Fri
• No duty on Weekends or Public Holiday

Kindly note that this is an hourly paid position.