IT Solutions Manager

Job Responsibilities:

Microsoft application management (M365 tool suite) end-to-end (e.g. governance, design, testing, administration, training, documentation)
Plans and co-ordinates the delivery of application projects
Analyses business requirements, systems enhancements and changes; proposes recommendations as appropriate
Handle incidents of managed applications
Experienced with Microsoft 365 products, specifically SharePoint, OneDrive, and Teams
Experience producing technical documents, governance procedures, and end user guides
Familiarity in other Microsoft 365 tools (e.g. Power Platform, Exchange, Planner, Azure AD, Office Apps, Yammer, Forms)
Understanding and experience in overall Cloud solutions and Cloud service management
Provide technical consulting and implementation expertise.
Translate business requirements into technical solutions.
Configure and optimize applications and environments.
Support solution design, testing, and documentation.
Manage technical risks and implementation challenges.
Deliver training and technical guidance to stakeholders.

Requirements:

See also