IT Student Support / Werkstudent:in IT (50–80%, Start: Immediately / Upon Agreement)
Ridgeline Discovery, a Versant Ventures Discovery Engine, creates and operates Versant-financed innovative biotech companies in partnership with entrepreneurs, industry, and leading academics across Europe. In recent years, Ridgeline has assembled an international team of >50 highly experienced drug discovery and industry professionals and built and operated multiple new successful companies; these companies have raised significant funds through Series B, IPO and an exit through a trade sale.
We are looking for a motivated entry-level candidate who is eager to develop their IT skills alongside their studies. The ideal candidate brings initial experience and a strong interest in the field, demonstrating reliability and the ability to work independently under the guidance of the IT Manager.
This part-time role as Student Support in IT requires onsite presence in Basel, with core business hours from 8:00 to 17:00. We offer flexibility to accommodate candidates with a workload between 50–80%, with specific working days and schedules to be discussed and agreed upon.
The start date is as soon as possible (upon agreement). The position is initially offered on a fixed-term basis for approximately one year, until the beginning of the 2027 autumn semester.- Support the Basel-based IT Manager on site in a wide range of IT-related tasks.
- Verify and ensure accuracy of settings and configurations on various systems.
- Prepare and set up new computers based on checklists.
- Assist in opening, managing, and maintaining user accounts.
- Support the management and updating of user permissions and access controls.
- Contribute to creating and maintaining IT documentation such as IT checklists and user guides.
- Provide 1st and potentially 2nd Level IT Support via the ticketing system, including basic troubleshooting and issue resolution.
- Assist in keeping our IT inventory system up to date.
- Assist in rolling out software across multiple systems and platforms.
- Participate in the planning and execution of IT projects.
- Perform routine administrative and technical tasks to support IT operations.
- Must be enrolled in a study program (e.g., at a university or university of applied sciences).
- Must have a valid work permit for Switzerland or EU/EFTA citizenship. Visa or work permit sponsorship is not available for this position.
- Strong motivation to learn and grow in the IT field.
- Basic understanding of IT concepts and best practices.
- Practical experience in IT-related fields, such as system engineering or IT support (programming knowledge is not required).
- Familiarity with Windows operating systems.
- Knowledge of Microsoft Office products is an advantage.
- Ability to work independently and reliably within set deadlines.
- Flexibility to handle a variety of tasks and adapt to dynamic requirements.
- Proficient in English, both written and spoken.
- Proficient in using AI tools and AI-based solutions.
- People: We are an international and diverse team with talented and passionate people.
- Creativity: We offer an innovative and creative environment.
- Development: We support the individual development of our employees.
- Fun: From time-to-time we organise cool off-site summer and winter team events.
- Offices: Our well-equipped laboratories and offices are located at the Tech Park, a premier address for early-stage start-ups in Basel.
- Commuter Benefits: We support our employees tailored to their personal needs in commuting to work and offer parking facilities or a commuter contribution.
- Flexible Working: We support flexible working as appropriate.
- Christmas Closure: In addition to the 24 holidays per year, our offices/labs are closed between Christmas and New Year.
- Birthday Retreat: On top of that, your birthday is your personal holiday - our employees enjoy their birthday with a day off.
- Food: We like get-togethers during lunch time. Enjoy tasty, subsidised meals from our FELFEL food fridge.
Please note that these benefits are subject to change at the company’s discretion and do not constitute a contractual entitlement.