IT Support & Infrastructure Specialist
About us:
Tūhoe Te Uru Taumatua stands at the intersection of tradition and progress, rooted deeply in Tūhoe values and dedicated to fostering the wellbeing of our Iwi. Tūhoe - Te Uru Taumatua exists to implement a concerted effort toward raising Tūhoe lifestyles. Our work is guided by our core values, derived from our rich history and whakapapa, and our commitment to Tūhoetana and Te Mana Motuhake ō Tūhoe. We are a values-driven, collaborative team always thinking of our future within a constantly evolving environment of today.
Working with Te Uru Taumatua offers a unique and rewarding opportunity to blend today's challenges with the responsibility of equipping future generations. You will work in an environment that values humble courage, future-focused vision, and an exceptional work ethic dedicated to the wellness of others.
We are looking for a well-rounded ICT professional who understands that great technology support starts with both strong infrastructure and excellent user experience. This role is ideal for someone who enjoys moving between frontline support, systems administration, networking and infrastructure projects, while taking ownership of keeping technology reliable, secure and fit for purpose.
What you'll be doing:
- Building, deploying and supporting laptops, desktops and mobile devices.
- Troubleshooting hardware, software and connectivity issues.
- Supporting printers, VoIP systems and communications technology.
- Managing Wi-Fi, network infrastructure, switches, routers and firewalls.
- Maintaining VLANs and network performance.
- Supporting server environments, virtualisation platforms and backups.
- Assisting with security systems including camera infrastructure.
- Managing physical infrastructure, cabling and technology installations.
- Identifying opportunities to improve reliability, security and user experience.
What we're looking for:
We're seeking someone who is equally comfortable supporting people and supporting systems.
You'll bring proven experience across both the infrastructure and end-user support sides of ICT, with the ability to troubleshoot issues, maintain reliable systems, and contribute to ongoing technology improvements.
You will have experience in areas such as:
- Endpoint deployment and support (laptops, desktops and mobile devices)
- Hardware and software troubleshooting
- Microsoft environments and user administration
- Network infrastructure including Wi-Fi, switches, routers, firewalls and VLANs
- Server administration and virtualisation (Hyper-V and/or VMware)
- Backup and recovery systems
- VoIP and telecommunications
- Physical infrastructure, cabling and technology installations
- ICT security and systems monitoring
Why join us?
- Varied technology environment – Work across devices, infrastructure, networking, communications and security.
- Own the outcome – Enjoy autonomy, solve real problems and make meaningful improvements.
- Meaningful work, unique context – Use your technical expertise to support an organisation delivering important outcomes for Tūhoe communities.
We welcome applications from people with a range of technical backgrounds and experiences. If you're adaptable, solutions-focused and enjoy working across both infrastructure and end-user support, we'd like to hear from you.
Applicants must be legally entitled to live and work in Aotearoa New Zealand.