IT Support Specialist 1S
- Provide
general help desk support; monitor internal and external help desk ticketing
and closeout, maintain help desk log, oversee issuance of log on credentials
and SIPR tokens to users across all systems (NIPR, SIPR, and JWICS).
- Provide
24/7/365 IT support.
- Oversee
Information Assurance certificate renewal.
- Maintains
IAT Level I Certification and continuing education requirements.
- Supports
all JNWC Continuity of Operations (COOP) IT needs.
- Performs
routine inspection of IT equipment and classified processing areas.
- Supports
all J6 planning and resource allocation efforts and provide recommendations for
technology improvements.
- Oversees
IT procurement requests and processes.
- Provides training and necessary instruction material
for hardware and software applications.
Requirements
·
- High
School & Information Assurance Level Technician Level I Certified
- Must have one of the following IAT Level I
Certifications: CompTIA A+/CompTIA Network+/EC-Council CND
- 7 Yrs Experience in IT Support at the Unclassified
& Secret Level
- Secret Clearance is required