Kaiwhakahaere | Team Manager

Kaiwhakahaere | Team Manager

Lead people. Strengthen practice. Help mokopuna thrive.

40 HOURS

Permanent, full-time

AUCKLAND

Tāmaki Makaurau based

PACKAGE

Competitive salary + 4.5% KiwiSaver

Tēnā koe. Are you an experienced social work or allied health leader who can bring out the best in people, hold a clear line on quality practice, and keep mokopuna and whānau at the centre of every decision?

We are looking for a confident, compassionate Kaiwhakahaere / Team Manager to lead our Auckland social work team. This is a hands-on leadership role for someone who can inspire and support people, provide strong practice leadership, and ensure the effective day-to-day operation of our services. You will lead a team of social workers and practitioners, champion high-quality, child-centred practice, build strong relationships with carers and external partners, and contribute to the ongoing growth and success of Key Assets New Zealand in the Auckland region.

About us

Key Assets New Zealand is an NGO working for the wellbeing of tamariki and rangatahi. Our mahi is grounded in foster care and has grown to include whānau preservation, whānau restoration, youth work, and specialist training for kura and other organisations.

Our practice is comprehensive and trauma-informed, drawing on expertise across social work, youth work, education and therapeutic practice. Our tikanga guide how we show up:

HONOHONO Build connections

MĀHORAHORA Exhaust every opportunity

WHAKAITI Serve with humility

TŪMANAKO Stand on a foundation of hope

You will join us as we continue to embed Waka Hourua, our organisational rautaki. It charts our course to meet our responsibilities and expectations under Te Tiriti o Waitangi and to make a meaningful difference in the lives of mokopuna, tamariki, rangatahi, whānau and communities we serve.

The opportunity

You will lead, supervise and support a team of kaiatawhai/social work practitioners who work alongside mātua whāngai,whānau carers and mokopuna. Together, the team helps carers provide developmentally enhancing, therapeutically informed careparenting, supports mokopuna to return home where possible, and works proactively with whānau to prevent tamariki entering care. You will champion high-quality, culturally responsive practice supporting the development of a strong and able community of carers who are able and willing to respond to mokopuna in therapeutic ways.

Your leadership will include:

· Providing regular supervision, coaching and practice leadership to the team.

· Building a positive, accountable and learning-focused team culture.

· Supporting mātua whāngai and whānau caregivers, including around complex care needs.

· Working creatively with the wider care network to develop safe, sustainable care solutions.

· Leading collaborative planning and contributing to service co-design.

· Monitoring outcomes, maintaining quality documentation and meeting contractual reporting requirements.

Working across the organisation to grow capability and strengthen practice.

If you are looking for genuine engagement with people who want to contribute to other lives in impactful ways, with care and a sense of fun, Key Assets may be for you.

What you will bring

· A relevant professional qualification and current registration as a social worker, or a similarly registered allied professional.

· Demonstrated experience leading and managing people, including supervision and professional development.

· Credibility as both a people leader and a practice leader.

· A genuine commitment to upholding Te Tiriti o Waitangi and working in culturally responsive ways.

· Knowledge of the NGO social services sector and an understanding of the care system.

· The judgement and confidence to work autonomously, while collaborating well and solving problems early.

· Experience using a practice framework and/or outcome measures to improve quality and impact.

· Strong organisation, time management, documentation and reporting skills.

· Understanding of public sector contracting would be an advantage.

This role will suit you if…

you lead with warmth and clarity, are prepared to make difficult decisions, and stay hopeful and practical when the mahi is complex.

A practical note

Because of the nature of the role, you will need to be available for occasional evening or weekend work. This will include remote on-call phone cover.

How to apply

Please send your CV and a cover letter telling us why this kaupapa and leadership opportunity are right for you. Apply using the “Apply for this Role” button or email [email protected]

If our vision, values and approach sound like you, we would love to kōrero.