Laundry Supervisor/Assistant Manager
Operation
- Conduct daily briefings, supervise and train staff in day-to-day laundry operations
- Ensure guest laundry, dry cleaning and pressing is completed according to department standards and procedures
- Ensure all guest requests are promptly attended to
- Records guests and staff laundry lists accurately
- Post bills accurately and in a timely manner
- Process all departmental paperwork
- Check all laundry machinery to ensure that all filters are cleaned regularly and press covers are in good condition; report any machine defects to Engineering
- Ensure that team members are using laundry equipment properly and keeping them in good condition
- Keep a strict control and record of items sent for laundering by staff members
- Assist Executive Housekeeper in assessing team members’ attendance and performance
Other Responsibilities
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
- Primary school education
- Good oral proficiency in English language
- Minimum 2 years of experience in a similar capacity
- Ability to speak other languages and basic understanding of local languages will be an advantage
•Employee benefit card offering discounted rates at Accor hotels worldwide.
•Develop your talent through Accor’s learning programs.
•Opportunity to grow within your property and across the world!
•Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental, Social, and Governance (ESG) activities.