Learning and Development Specialist

The Learning & Development Specialist serves as a training resource across Corporate and Contact Center functions. Key responsibilities include coordinating facilitating, and supporting learning programs that build foundational skills. This role executes learning initiatives in alignment with the L&D strategy and provides operational support for learning programs, the Learning Management System, and Employee Resource Groups. The L&D Specialist partners with Learning Partners and business stakeholders to ensure effective delivery of learning solutions and a positive learner experience.