Leave Manager

Overview

The Leave Manager is responsible for the leave of absence administration to ensure

compliance, accuracy, and a positive employee experience. This role is highly employee-facing and

requires frequent interaction with employees, managers, payroll, and external vendors.

The Leave Manager serves as a subject matter expert for leave policies, providing guidance on eligibility

and leave processes while ensuring compliance with federal and state regulations.

Responsibilities

• Leave of Absence Administration

• Administer leave programs including FMLA, NJ FLA, NJ Paid Sick Leave, Workers’ Compensation, and personal leaves
• Serve as primary contact for our external vendors, internal partners, and employees
• Communicate with employees regarding leave requests, documentation, and timelines
• Track leave usage, balances, and return-to-work processes
• Coordinate with Payroll to ensure accurate timekeeping during leaves
• Initiate and monitor long-term disability claims as applicable
• Maintain communication with employees, managers, healthcare providers, and state agencies

• Compliance and Service

• Ensure compliance with ACA, ERISA, HIPAA, COBRA, FMLA, ADA, and applicable state laws
• Track and apply federal, state, and local statutory changes to maintain accurate and legal company policies
• Maintain confidentiality and professionalism when handling sensitive information
• Provide responsive, compassionate, and clear customer service to employees
• Participate in audits, reporting, and process improvement initiatives

• Cross-Functional Collaboration

• Partner with payroll, total rewards, legal teams, and external third-party leave vendors to align data, adjustments, and benefit accruals.

• Employee Manager Guidance

• Act as a subject matter expert, resolving questions regarding leave eligibility, job protection, and return-to-work milestones.

Qualifications

Required Education: BS, Human Resources or Business Administration, or a related field (or equivalent professional experience)

Experience: 3-6 years of direct Human Resources or Leave Administration experience

Special Skills

• Technical Knowledge: strong proficiency with HRIS tools (such as UKG) and dedicated absence tracking platforms
• Communication Skills: exceptional interpersonal, problem-solving, and conflict-resolution abilities to handle sensitive medical and personal data discreetly

Salary $90,000

EEO Statement

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.