Lending Support Officer

JD:

• Provide asset pre, during, post deliveries and signature with customers and partners and ensure all true legal documents of client checked and verified.
• Present all legal documents, delivery order and payment schedule at the approved lease conditions.
• Attend, explain and clarify with customers on all legal term, lease product, payment schedule, and all other obligations required.
• Support the lease restructure and credit review regarding the policies, procedure and regulations.
• Ensure all Condition Precedent and Condition Subsequent are met prior to settlement for approved deals. Pre-delivery conditions and monitoring:
  i. Vehicle ownership transfer,
  ii. GPS installation with supplier,
  iii. PDC from client,
  iv. Insurance payment from client,
  v. DP amount payment from client,
  vi. Admin fee payment from client,
  vii. Direct debit from client,
  viii. All VAT invoices, sale contract, tax paper with partners, and
  ix. SETFO registration
• Wok with the asset delivery process of all lending provided by BSPF;
• Assist with remediating all Credit Inspection issues identified during the inspection process and make sure all these issues are closed.
• Create and maintain strong & effective working relationships with key business stakeholders (Dealer partner, Lawyer, Lending Sale, Credit Assessment, Finance Team).
• Ability to work under pressure and meet deadlines.
• High level of integrity and professionalism
• Other tasks are relevant to the lending support function and disciplines.

Requirement:

• At least bachelor degree of law, business, management, marketing, or communication.
• Certificate of Responsible Lending from IBF (NBC compliance)
• Can work under pressure. Being motivate, energetic and analytical abilities
• Excellent communication and negotiation abilities.
• Solid understanding of local regulations governing credit risk.
• Thorough knowledge of (or ability to quickly gain understanding of) BSPF credit policies and procedures.
• Ability to persuade / convince people to enable consensus to be reached where disputes occur.