Loan Operations Specialist I

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We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description:

Office Location:

Abilene, Texas, United States

This is an in office position in Abilene, Texas

SCOPE/CONTACTS:

Responsible for maintaining complete and accurate accounting history on all notes. Also, "hands on" accountability for all notes held in a secured area. There is frequent contact with customers, lending staff, other Holding Company Banks, loan assistants, and other banks by phone.

ESSENTIAL FUNCTIONS:

• Accept and process note payments, new notes and renewed notes including data input to the system for multiple banks.
• Accurately and efficiently input new loans within Bank’s core loan system
• Communicate effectively with customers in person and on the phone.
• Assist lending staff and backroom departments with loan related questions.
• Become familiar with our loan systems that you can be relied upon to recognize problems.
• Must actively participate in Customer Service First sales and service culture, support the values of the organization and follow established company policies and procedures.

MINIMUM QUALIFICATIONS:

• Communication and mathematical skills normally acquired by a high school graduate.
• Twelve to eighteen months banking or similar administrative experience required.
• Loan operations experience preferred.
• Type 45 wpm, 10 key by touch.
• The following qualities of performance are important to this position: attention to detail, reliability, initiative, interpersonal, professional demeanor and speed.

The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)