Manager, Account Management

You will build, mentor, and coach account managers, provide strategic advice to enterprise merchants, set revenue-growth goals, report on performance, recruit team members, and support strategic payments initiatives. You will also guide negotiations, product discussions, and executive engagement.

Responsibilities

• Motivate team members and identify training needs
• Coach account managers on strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
• Provide strategic and consultative advice on global payments strategy
• Set individual and team goals focused on revenue growth
• Report on performance and metrics at an executive level
• Create an open communication and feedback culture
• Recruit new team members

Requirements

• 5+ years of experience managing teams and building executive-level enterprise relationships
• 7+ years of experience in account management, business development, consulting, or a related field
• 3+ years of enterprise payments, financial services, or merchant-side experience is a plus
• Bachelor's degree
• Full professional proficiency in English
• Strong negotiation skills
• Strong management skills
• Technical aptitude