MANAGER

Job Summary

To be a successful Food and Beverage Manager, you should have excellent customer service and problem-solving skills.

Responsibilities

• Manage daily food and beverage operations to ensure smooth service delivery and maintain quality standards
• Forecast, plan, source, and order food and beverage supplies to meet operational needs efficiently
• Build and maintain positive relationships with vendors to secure quality products and favorable terms
• Control costs by adhering strictly to food and beverage budgets and meeting financial targets
• Hire, train, and lead food and beverage staff to achieve high performance and service standards
• Resolve customer complaints promptly and professionally to sustain positive customer relationships
• Ensure compliance with food safety regulations and standards to guarantee safe service
• Assist with marketing events to promote food and beverage offerings and increase customer engagement

Preferred competencies and qualifications

• Culinary or Food Service Management Degree may be advantageous
• Minimum 5 years of working experience in the Hospitality Industry
• In-depth knowledge of the food industry
• Strong working knowledge of restaurant management software and related computer applications
• Exceptional organizational, leadership, problem-solving, and communication skills
• Ability to forecast food and beverage needs accurately
• Excellent customer service skills