Manager, Logistics

Purpose of Role

• This role will be a part of Hasbro’s network optimization organization and supervise the flow process and capable of managing a team and logistics procedures to deliver expected customer service at optimal cost to serve with specific focus on Export Logistics from China to global markets across US, EU, Canada, LATAM, APAC, MEA

Key Responsibilities

• Lead logistics team transformation to build an efficient, resilient, and agile organization that serves as Hasbro’s distinctive competitive advantage in global export logistics
• Champion a culture of operational excellence and continuous improvement by embedding fact-based analytics and operational metrics into all logistics processes, ensuring data-driven decision-making and measurable performance improvements
• Maximize productivity through strategic partnerships: Build, develop, and leverage the capabilities of forwarders and 3PL service providers, fostering collaborative relationships that drive innovation, efficiency, and superior service levels.
• Accelerate digital transformation within the logistics function and with external partners, implementing advanced digital tools and platforms to streamline operations, enhance transparency, and enable real-time performance monitoring.
• Ensure compliance and operational integrity by maintaining robust SOPs, adhering to statutory requirements, and upholding internal controls, including SOX compliance
• Drive team capability and engagement: Provide training, coaching, and performance management to internal teams and partners, aligning everyone with Hasbro’s strategy, vision, and operational goals.
• Establish and monitor KPIs for export logistics, using these metrics to guide continuous improvement and ensure alignment with business objectives.
• Promote a forward-thinking mindset: Encourage the team to challenge the status quo, respect established processes, and proactively seek opportunities for innovation and improvement.

Other operational details:

• Oversee various interfaces with 3PL logistics service providers so that all activities relating to outbound/inbound export-import logistics are completed accurately within established timelines (primarily exports). In conjunction with 3PL service providers, develop a strategy & roadmap for continuous improvement to improve Service Levels while optimizing Cost to Serve.
• Develop and enhance 3PL service provider capabilities through training, collaboration, and performance monitoring to ensure continuous improvement and alignment with Hasbro’s logistics objectives.
• Develop and coach 3PL service provider to perform followings on behalf of Hasbro.
• Oversee customs clearance activities including liaison with various entities in the export value chain to streamline the export shipments; take responsibility for ensuring Hasbro compliance with changes in local laws and statutory regulations.
• Ensure that any necessary documentation is completed on time and maintained in accordance with corporate and statutory requirements including prompt submission to regulatory authorities wherever required.
• Verify vendor invoices and monitor all logistics related cost centres. Control spend, manage cost upcharges, prepare forecasts
• Partnership with GP/OTC, Supply Planning & Global Logistics Teams to ensure that logistics operations are optimized for customer satisfaction in line with overall business objectives
• Work with Vendor Partners to educate & train them on Hasbro Logistics technical requirements via e-Connect platform

Years of Experience Required

• Preferably 8-10 years of related experience in an export logistics role within a multi-SKU, multi-modal, multi-source, multi-geography FMCG type operation with solid people management experience
• Ideally with experience of working for, or managing, a contract logistics operation in export domain
• Exposed to working with various entities in the export logistics arena (Transporters, CHA, FF, CFS, Custom’s officials, etc.) covering the scope EtE from container stuffing at Vendor’s end to delivery of consignments to the destination worldwide

Technical Skills Requirement

• Well versed with all technical aspects on export logistics – processes, infrastructure, key entities, documentation, cost implications, lead times, regulatory requirements, etc.
• Degree in relevant industry or equivalent; Professional Logistics qualification preferred
• Competent in MS Office and preferably with experience of SAP; adept in MS Excel from a planning & performance monitoring / reporting perspective
• Excellent communication skills in English (oral & written)
• Good understanding of product, load build planning & scheduling, internal process and market / customer / regulatory environment

Soft Skills Requirements

• Work with senior leaders at Hasbro to define KPIs for the team
• Be the escalation point of the operational team, ensuring KPIs are achieved and is aligned with company’s strategy and vision
• He/she will act as the escalation point for complicated issues and operational challenges
• With a strong visionary mindset and be able to influence the team members to understand company’s strategy and how it is related to their daily work
• Strong teamwork capability, be able to cooperate with colleagues from different background, department and levels
• Support the team in people management, e.g. defining goals for team members, performance management, coaching and supporting
• Respects the process and company’s practices while not afraid to challenge the status quo