Margin Assurance Senior Analyst
Join us
At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.
Role purpose
Support the company by ensuring maximum revenue realization of products and services (from signals to cash) through revenue leakage detection and prevention, in addition to identifying unprofitable traffic scenarios and customer behaviour supported by analytics.
Key accountabilities & decision ownership
- Responsible for end to end traffic reconciliation across all streams (voice, SMS, data, video and MMS).
- Communicate any issues that will impact company figures with our stakeholders (decision support, reporting, revenue accounting).
- Responsible for interconnect revenue booking figures and invoicing issuance with Telecom Egypt.
- Responsible for loyalty movement validation and snapshot confirmation for revenue accounting team for booking.
- Responsible for Vodafone cash transactions validation against recognized revenues.
- Responsible for rating validation and FRITS systems to ensure accurate implementation for rate plans, offers, subscriptions and recharges across different systems and ensure applying the fix of detected bugs.
- Report incidents impact and quantification (revenue loss and/or revenue prevention).
- Contribute in achieving margin assurance group target.
- Automation expert.
Core competencies, knowledge, and experience
Technical / professional expertise
- Bachelor degree of finance (mandate).
- Good knowledge of accounting principles.
- Excellent command of written and oral English language.
- Excellent knowledge of computer skills (mastering MS Office).
- Ability to work under pressure.
- Advanced SQL knowledge is a plus.
- Basic programming understanding.
Competency / performance drivers
- Problem solving.
- Stakeholders management.
- Analytical skills.
- Communication skills.
- Tariffs and services understanding.
- Eager to learn and understand.
Who we are
We are a leading international telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please contact the recruitment team for guidance.
Together we can.