Merchant Onboarding Manager

You will own the merchant onboarding lifecycle from commercial handover through operational readiness. You will advise merchants and commercial teams, design compliant onboarding solutions for complex deals, streamline processes, analyze data, coordinate with internal stakeholders, support accurate merchant setup, and improve global scalability.

Responsibilities

• Advise merchants and commercial teams on the product offering
• Partner with Sales Management and Compliance on complex onboarding solutions
• Streamline operational touchpoints
• Use data analysis and insights to support decision-making
• Align merchant needs with internal processes
• Interact with merchants to ensure accurate setup
• Educate internal teams on regulatory and procedural updates
• Contribute to scalable process improvements

Requirements

• 5+ years of experience in commercial, compliance, project management, or related fields
• Ability to build relationships across teams and regions
• Experience owning complex processes end-to-end
• Commercial acumen
• Ability to balance compliance requirements with commercial priorities
• Fluency in English
• Salesforce experience preferred

Benefits

• Equity in the form of restricted stock units