Microsoft Solutions Architect
Why clients love us:
We are laser focused on delivering quality and excellence to our clients for their technology modernization needs, business and technology strategy, and cloud transformation initiatives. We are a nationally recognized Microsoft Partner of the Year and the largest, leading IT service provider headquartered in San Diego. As a Top 1% Microsoft Cloud Solution Provider, with engineers that individually hold over 38 Microsoft certifications, our clients trust us because we are the experts!
Essential Duties/Responsibilities:
The Microsoft Solutions Architect provides senior consultative services and project scoping, implementation, and technical remediation work for Professional Services clients, and acts in a senior capacity within the Professional Services team. They are responsible for the following essential duties:
- Designing, implementing, and remedying complex solutions across a broad range of technologies, with a particular focus on the full suite of Microsoft Modern Workplace, including Viva, SharePoint, EMS, and Power Platform.
- Providing highly visible project work and consultation for Managed Solution’s professional services clients, including thought leadership on client projects/environments, aligning solutions with complex business objectives and security, compliance, and availability needs.
- Architects end-state solutions and migration/implementations plans for large-scale deployments/build-outs of technical environments, including on-prem, hybrid, and cloud infrastructure, with an emphasis on Microsoft365 migrations.
- Meeting with clients to identify technical requirements; designing solutions; presenting solutions in presales meetings with cross-level teams, including executives; and implementing project work, including occasional onsite deployment/migration work.
- Providing architecture, consulting, project implementation, and high-level troubleshooting, designing client environments for on-prem and hybrid-cloud infrastructure, as well as solutions to utilize Microsoft Modern Workplace suite.
- Providing project work within Microsoft Modern Workplace suite (Viva, SharePoint, EMS, and Power Platform), including the creation and demonstration of proofs of concept, scripting, and other tasks related to workplace automation.
- Leveraging subject matter expertise across at least one of the following specialization areas, in addition to Microsoft Modern Workplace:
- Cloud Migration (REQUIRED): Provides design, project implementation, and high-level troubleshooting for client hybrid and cloud infrastructure, including migration planning. Leverages migration tools (BitTitan, etc.) to successfully migrate client environments. Leverages experience planning and executing migrations in SMB and enterprise environments to successfully tailor a migration plan to the client’s needs.
- Servers: Provides design, project implementation, and high-level troubleshooting for client server infrastructure, including Windows Server (all versions) and virtualization environments on both Hyper-V and vSphere, in addition to Citrix XenApp and/or XenDesktop.
- Storage + Power: Provides design, project implementation, and high-level troubleshooting for SAN and other storage solutions, as well as power needs (UPS, PDUs, etc.) for on premise solutions.
- Active Directory: Provides design, project implementation, and high-level troubleshooting for Active Directory, including Group Policy, Access/Identity Management, Federation Services, Domain Controllers, etc. for medium to enterprise environments.
- Networking: Provides architecture, project implementation, and high-level troubleshooting for networking infrastructure, including: Routing, switching, firewalls, WAPs, VPNs, load balancers, etc. in medium to larger LAN/WAN environments, including cloud environments (Azure, Amazon AWS).
- Exchange/Messaging: Provides implementation, migration, and high-level troubleshooting services for Microsoft Exchange and messaging systems, including Office365.
- Demonstrating commitment to continuous learning and development related to specialization areas, including the pursuit of certifications and the development and presentation of training for teammates for technologies within their specialization areas.
- Acting as project lead for assigned projects, and as Architect escalation point for others. Directing others in completing project tasks according to project scopes; working with Project Managers or Sales to resolve potential/actual risks; and otherwise ensuring the successful delivery of services
- Utilizing Microsoft Modern Workplace expertise to advance internal business processes.
- Carrying out all work responsibilities and related duties, as assigned, while complying with all Company and client policies, including those related to security and confidentiality.