MOBILE SERVICE TECHNICIAN
Summary
Traveling automotive service technician role at a Ford dealership performing light vehicle services — oil changes, recall replacements, multi-point inspections, brake, battery, and filter work — at customer locations. Uses a tablet to write up repair orders; customer service and hospitality skills are central.
Knowledge, Skills and Qualities
- Knowledge – Write up Repair Orders utilizing tablet/technology & Customer Service Experience/Skills
- Skills – Oil change, Belts, Wiper Replacement, Multi-point inspection, Filters
- change, Tire Rotation, Fluid Change, Brake Pads, Battery Change
- Qualities – Open, Trustworthy, Personable, Neat appearance, Good communicator, Confident, Decisive, Organized, Conflict management, Dependable, Adaptable, Thorough
Become the face of our Ford brand and our service experience with Ford Mobile Service. We are building something new and developing trusting relationships. Join our team as we take our service lane out into the community.
We are looking for a self-motivated automotive technician who is personable, dependable and trustworthy. You will help us create and deliver light automotive services directly to customers. You will manage your day in the community traveling to appointments, performing services like recall replacements and oil changes. Top notch training is provided, customer experience and/or hospitality experience desired
Job Description
As a Mobile Service Technician, you will:
- Organize and prepare for the day’s appointments
- Engage with many different customers each day and represent our dealership and Ford Motor Company
- Apply hospitality skills by warmly greeting and engaging with customers
- Consult with the customer on work to be performed
- Perform a multi-point inspection
- Perform the work needed in a clean and efficient manner
- Commit to a leave-no-trace clean up
- Be a part of an amazing, cutting-edge team working to revolutionize the way we
- deliver our service experience!
Benefits Include:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
- Salary and commission packages above local and industry levels
- Medical, Dental and Vision Insurance
- 401(k) availability
- Employee discounts on vehicle purchases, parts and service
- Paid-time-off
- We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
- Opportunities for internal career advancement