Mobile Service Technician - OTR

Key Responsibilities

• Operate a company service truck to provide mobile OTR tire service at customer and job-site locations.
• Mount, dismount, repair, replace, and service OTR tires on construction, mining, quarry, industrial, and other heavy equipment.
• Perform tire service on loaders, graders, scrapers, haul trucks, forklifts, and other applicable heavy equipment.
• Inspect OTR tires, wheels, rims, and related components for wear, damage, and serviceability.
• Diagnose tire-related issues and determine appropriate repair or replacement needs.
• Safely remove, install, and position large OTR tires using hydraulic equipment, tire handlers, jacks, cribbing, and approved service tools.
• Perform approved OTR tire repairs and inflation services.
• Operate impact tools, compressors, hydraulic equipment, and specialized OTR tire service equipment.
• Respond to scheduled and emergency field service calls.
• Establish and maintain a safe work area around heavy equipment and active job sites.
• Coordinate with equipment operators, customers, and site personnel before beginning service work.
• Maintain assigned service truck, tools, equipment, and tire inventory.
• Complete required pre-trip and post-trip inspections of assigned service vehicles.
• Accurately complete service tickets, work orders, inspections, and required documentation.
• Communicate service recommendations and equipment concerns to customers and management.
• Participate in after-hours, weekend, and on-call rotations as required.
• Follow all company safety policies, site-specific safety requirements, DOT regulations, and applicable federal, state, and local requirements.
• Perform other duties as assigned.

Skills, Education & Requirements

• Must be at least 21 years of age to operate a company vehicle.
• Valid driver's license and acceptable driving record required.
• Must meet company requirements for operating a company service vehicle.
• Must pass a pre-employment drug screen.
• OTR tire, heavy equipment, industrial tire, commercial tire, or field service experience preferred.
• Experience working around heavy equipment is strongly preferred.
• Strong mechanical aptitude and ability to safely operate specialized tire service equipment.
• Ability to work independently and make sound decisions in field environments.
• Strong attention to detail and commitment to safety.
• Strong customer service and communication skills.
• Ability to work flexible hours, including nights, weekends, holidays, and on-call rotations as required.
• CDL and/or DOT medical certification may be required depending on assigned service vehicle and applicable regulations.

Physical Requirements

• Ability to lift, move, roll, and handle heavy tires and tire components, with or without mechanical assistance.
• Ability to frequently bend, kneel, squat, climb, reach, push, and pull.
• Ability to perform physically demanding work for extended periods.
• Ability to work outdoors in heat, cold, rain, mud, dust, and other field conditions.
• Ability to work safely around large mobile equipment, construction operations, mines, quarries, industrial sites, and active job sites.
• Ability to repeatedly enter and exit a service truck and operate field service equipment throughout the workday.

Skills / Education / Requirements:

• Must be at least 21 years of age.

• Must pass a pre-employment drug screen.

• Mini boom truck experience - farm tires and small OTR tires.

• Valid driver’s license with an acceptable driving record (CDL preferred but not required).

• Experience with heavy-duty/commercial tires preferred, but not required.

• Ability to lift and move tires weighing 30–250 lbs., with or without mechanical assistance.

• Capable of working independently in various weather and road conditions.

• Strong problem-solving and customer service skills.

Benefits:

• 401(k) with Company Match

• Health Insurance

• Dental, Vision, and Life Insurance

• Paid On-the-Job Training

• Career Advancement Opportunities

Why Join Southern Tire Mart?

• • #1 Commercial Tire Dealer in the U.S. since 2008

  • #1 Truck Retreader in North America since 2007

  • #1 North America Commercial Tire Dealer since 2012

  • Family-owned company with a focus on safety, service, and employee growth

#INDEEDMSVTM