Nut Tree Plaza Customer Service & Ride Operator

The Customer Service Representative & Ride Operator at Nut Tree involves providing excellent customer service, handling ticket and merchandise sales, and ensuring the safe operation of the carousel and train rides. This role creates a welcoming and enjoyable experience for all visitors. This position operates with minimal supervision, requiring a self-motivated and responsible individual.

Responsibilities

• Greet all customers in a friendly, professional manner, and provide basic information about the plaza and its attractions.
• Process transactions for tickets and merchandise sales using the Point of Sale (POS) system.
• Ensure accurate handling of cash and balancing of the till at the end of the day.
• Restock merchandise and maintain organized displays.
• Clean and organize the ticket booth including wiping countertops, organizing shelves and countertops, cleaning ticket booth windows, and disposing trash.
• Operate the carousel and train rides in accordance with state (DOSH) regulations and company procedures.
• Ensure all customers meet height requirements and are safely secured before starting the ride.
• Recite safety instructions and monitor the safety of riders throughout the ride.
• Clean and disinfect ride surfaces including animals and seats.
• Dust and polish carousel and train brass, as necessary.
• Perform other duties as assigned to support the overall operation of Nut Tree Plaza.