Office Manager

Reports to: VP, Head of Human Resources

Location: Plymouth Meeting, PA (HQ)

This role is 30 hours per week, onsite at HQ from Tuesdays to Thursdays (8 hrs./day) with the remaining 6 hours split evenly between Monday and Friday (3 hours each), remotely and/or on-site.

Company Overview:

Braeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.

At Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential.

Position Summary:

The Office Manager will oversee and streamline all administrative and operational functions within the HQ office. This role requires a proactive individual who can manage vendor relationships, coordinate facilities and services, and ensure seamless support for Braeburn staff and leadership. Working closely with the HR team (primarily the Sr. Generalist, HR Operations) and the Finance team, the Office Manager will serve as the central point of contact for internal stakeholders, external partners, and service providers.

Specific Duties:

Vendor & Facilities Management

  • Manage contract negotiations and facilitate the vendor onboarding process
  • Facilitate work orders and maintenance with building vendors and property management
  • Oversee vendor performance, renewals, and relationship management for professional services
  • Review and approve vendor invoices, ensuring timely payment and budget compliance

Meetings, Events & Office Operations

  • Coordinate reservations for meetings, events, and hotel accommodations
  • Place and track daily lunch orders and catering for meetings and team events
  • Maintain inventory and process orders for office supplies, ensuring cost-effective purchasing
  • Sort incoming mail, prepare outgoing shipments, and manage courier services

IT & Systems Support

  • Support IT onboarding for new hires, including monitoring IT equipment levels, fulfilling hardware requests, and preparing equipment for shipping
  • Administer the office phone system, manage extensions and voicemail setup, and troubleshoot connectivity issues
  • Assist with maintenance of the company intranet, online company store for branded merchandise, and other software administration

Front Desk & Communications

  • Greet and manage office visitors and maintain accurate visitor logs
  • Distribute staff communications as needed
  • Other administrative duties as assigned

Skills:

  • Reliable and trustworthy
  • Exceptional organizational and multitasking abilities with a keen attention to detail
  • Strong written and verbal communication skills for interacting with staff, vendors, and leadership
  • Vendor negotiation and contract management experience
  • Proficiency in Microsoft Office Suite, intranet platforms, telephony systems, and AI tools
  • Basic IT literacy and comfort coordinating with technical teams
  • Ability to maintain confidentiality and exercise discretion
  • Resourcefulness and problem-solving mindset under tight deadlines

Education/Experience:

  • Bachelor’s degree in Business Administration or a related field, preferred
  • Minimum of 3 years of office management, administrative, or operations support experience
  • Demonstrated track record managing vendors, facilities, and office budgets
  • Prior experience supporting IT onboarding processes and systems administration

Physical Requirements:

  • Ability to lift and carry up to 25 pounds (e.g., supply boxes, packages) on a regular basis

Braeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, "Protected Categories"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.

Braeburn Job Scam Warning

At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers.

Braeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent.

We also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses.

To ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn’s official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at [email protected].

Braeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at https://www.ic3.gov or your local authorities.

Braeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid.

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Current Address (City – State – ZIP Code)
  • Date Available for Employment
  • How did you hear about this job?
  • Do you have any friends or relatives employed by Braeburn? choose one
  • Employee's Name (Referral)
  • Years of Office Management or similar experience choose one
  • Current Company
  • Current Title written answer
  • Desired Base Salary ($)
  • Are you at least 18 years old? choose one
  • Are you an American citizen, lawful permanent resident of the United States, temporary resident, refugee or asylee? choose one
  • Are you presently authorized to work for Braeburn in the position for which you are applying? choose one
  • Will you now or in the future require Braeburn to sponsor you or to obtain, maintain or extend your employment authorization? choose one
  • Are you related to any officer or member of the Board of Directors at Braeburn? choose one
  • Are you able to perform the essential functions of the job for which you are applying, either with or without reasonable accommodations? choose one
  • If no, please describe the functions that cannot be performed? optional
  • Has your professional license/certification/privilege ever been revoked or suspended (Yes, No, N/A)?  If yes, state the reason(s).
  • Have you ever been involuntarily terminated from employment?
  • Specify foreign language proficiency (if relevant to position) optional
  • Please list three professional references from your last seven years of employment optional
  • LinkedIn Profile optional
  • Any additional comments optional
  • I understand that completion of this application does not obligate Braeburn to hire me or offer me employment. I certify that my answers are true, accurate, and complete to the best of my knowledge, I understand that any falsification, misrepresentation, or omission of any facts in my application, resume, or any other accompanying or required material, or during any interviews, can be justification for refusal of employment, or immediate termination of employment, regardless of when and how discovered. I understand that this employment application is not a contract of employment. I understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either Braeburn or me. I understand that any oral or written statement to the contrary are hereby expressly disavowed and should not be relied upon by any prospective or existing employee. If hired, I agree to comply with all applicable laws and abide by the rules and regulations of Braeburn as issued from time to time. Braeburn may, at its sole discretion, hold in abeyance or revoke, amend or modify, abridge or change any benefit, policy, practice, condition or process affecting its employees. Any offer of employment I may receive from Braeburn is contingent upon my successful completion of the Company’s pre-employment screening process, including the receipt by Braeburn of references that it considers satisfactory. I authorize all of my former employers and those individuals I have listed as professional references to furnish information about my employment, work performance, abilities, and other qualities pertinent to my qualifications for employment, hereby releasing them from any and all liabilities for damages arising from furnishing the requested information. I also affirm that I have not signed any kind of restrictive document creating any obligation to any former employer that would restrict my acceptance of employment with Braeburn in the position I am seeking. I acknowledge that I have read and understand all of the above statements. choose one

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