Office Manager

The most prestigious lending institutions entrust Zwicker & Associates, P.C. with protecting their legal interests nationwide. Zwicker & Associates P.C. is a national creditor rights law firm whose focus on ethics, compliance, and assertive representation of our clients’ interests makes us the industry leader in debt collection. Founded in 1991, Zwicker represents creditors in a variety of consumer and commercial recovery and litigation efforts. Zwicker is headquartered in Andover, Massachusetts, and maintains office locations throughout the United States.

Zwicker is presently seeking an Office Manager to join our team. We are seeking a candidate with exemplary leadership, communication, organizational, and litigation skills to join our team. We seek candidates whose diverse skills, backgrounds, and experiences enable the Zwicker team to collaborate and innovate, achieving high performance. We encourage and provide lifelong learning and training opportunities for our team members to build a strong foundation and a successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers.

The ideal candidate will be a dynamic leader, proven to be a successful motivator of people and manager of processes. Demonstrated critical thinking and problem-solving abilities are required. The ideal candidate will be highly motivated, a self-starter, detail-oriented, and driven to perform.

The base salary for this position is $65,000 per year.

Responsibilities include

• Train, comply with, and enforce firm policies, procedures, and expectations
• Implement and manage workflow processes – within the framework identified by Z&A executive management staff – to most efficiently achieve all goals and responsibilities
• Analyze and process reports to ensure that proper workflow is being adhered to pursuant to the expectations of both clients and Zwicker & Associates
• Supervise, lead, and mentor support staff to ensure accuracy and high production levels
• Utilize collection software to properly update and document the status of each account in the assigned inventory
• Draft basic pleadings and forms
• Communicate effectively and appropriately with team members, other internal departments, outside vendors, opposing counsel, pro se parties, and judicial assistants
• Perform other duties as assigned