Operations Account Executive
About the company
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions: automotive, financial services, real estate, retail, and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia, and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand, responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration, and integrity, Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
The Operations Associate is integral to ensuring efficient operational functions within the store. The role focuses on cash office management, stock management, store maintenance, and back-office operations. It is vital for supporting cash-related processes, managing inventory counts, and maintaining effective communication flows. The position demands compliance with company standards, helping optimize operations and enhancing overall store performance.
What you will do
Cash office management- Record cash collections and manage petty cash.
- Track invoices and ensure accuracy in all cash-related tasks.
- Ensure all cash-related processes adhere to company policies.
- Assist in managing the flow of information between different teams.
- Generate reports using SAP, BI, and Tableau to track store performance.
- Support back-office operations to ensure smooth running of the store.
- Assist with stock management on the sales floor, ensuring products are well-stocked and displayed.
- Help maintain a clean and organized store environment.
- Assist in ordering supplies and managing store resources.
- Help with inventory counts to ensure accurate stock records.
- Assist with receiving new shipments and organizing stock.
- Utilize stock loss results, stock record reports, and knowledge of processes/SOP to maintain accuracy.
Required skills to be successful
- Retail operational experience, particularly in administrative roles.
- Proficiency in SAP, BI, and Tableau for reporting.
- Excellent organizational skills and attention to detail.
- Strong communication skills for effective team collaboration.
What qualifies you for the role
- Experience in retail operations or similar administrative roles.
- Strong organizational skills and attention to detail.
- Good communication skills and ability to work with different teams.
- Basic knowledge of SAP, BI, and Tableau.
- Ability to follow safety protocols and adhere to store policies.
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in retail across the Middle East, Africa, and Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected brands in the world including IKEA, ACE, and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka, and P&B) across Asia. We are also one of the largest global partners of Marks and Spencer’s in both regions with over 75 stores offering both fashion and food options.
Most recently, we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible, we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference.