Operations and Sales Support Executive

Duties & Responsibilities:

• Provide operational support towards sales team, including, but not limited to, ticket reservations, vendor coordination, itinerary and transfer arrangements, coach and luggage tag preparation, and pre-departure materials.
• Handle visa enquiry and insurance purchase through email and phone communication for corporate clients.
• Handling dispute and complaints internally & externally.
• Provide sales support and assist with proposal preparation when required.
• Support business travel team for its operation and other team.
• Issue EO and invoices for all operational support rendered, including tasks assigned by the manager.

Experience & skill set required:

• Diploma in Tourism or Hospitality studies or relevant Field
• Minimum 2 years of relevant work experience in Tourism or Hospitality industry
• Proficient in Microsoft office
• Ability to work under tight schedules with positive working attitude
• Independent, meticulous, teamplayer, excellent interpersonal skill, positive work attitude
• Experience in group booking
• Experience in using GDS (Sabre, Amadeus) would be an advantage