Operations Coordinator

The Operations Coordinator is responsible for the day-to-day administration of the office. Also the Coordinator is responsible for the day-to-day execution of the work within the assigned geographic area.

What You Will Do:

• Direct the day-to-day general office, duties, and administrative activity.
• Prepare quotations for clients (including ABS offices).
• Coordinate scheduling and staffing of projects.
• Check reports for sub-contractors to issue to clients and ensure inspection reports are received in time and forwarded to all concerned.
• Follow up with staff and clients to ensure that the work was completed on schedule and to the clients' satisfaction.
• Resolve work-related client issues, including scope of work, quality of work, and billing.
• Prepare monthly cash flow and monthly revenue margin.
• Other duties as assigned.
• Other duties as required.

What You Will Need:

Education and Experience

• Minimum of a high school diploma or equivalent.
• At least two (2) years of relative work experience in a clerical or technical support position or a combination of substantial experience and education.

Knowledge, Skills, and Abilities

• Advanced Excel skills with the ability to analyze data, identify insights, and support business needs effectively.
• Highly motivated, quick learner with strong written and verbal communication skills and a proactive, hands-on approach to problem-solving.
• The human relations skills necessary to maintain positive client contacts and provide leadership and motivation, when required, to other staff members and peers.
• Ability to undertake short- and long-term planning to provide for efficient and effective scheduling of work assignments.
• Responsive to customer queries.
• Advanced skills in the use of modern office equipment.
• Advanced skills in office automation software (some of which may include spreadsheets, word processing, presentation, mail/calendar/scheduler programs). Ability to learn additional programs as required.
• Advanced level clerical skills and excellent arithmetic skills.
• Ability to prioritize and handle routine and non-routine business matters simultaneously without supervision.
• Obtain a working knowledge of the ABS Health, Safety, Quality, and Environmental Management Systems.

Reporting Relationships:

The role reports directly to a member of management and has no direct reports.

Working Conditions:

Work is primarily sedentary, exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.