Operations Coordinator

Role purpose

The Operations Coordinator is tasked with supervising and ensuring the successful delivery of operational tasks related to assigned deliveries. This role involves overseeing a team of riders to ensure efficient service delivery.

Responsibilities:

1. Collaborating closely with the Operations Manager, Support team, and Management to achieve operational excellence.
2. Operating effectively in a high-volume transactional environment, demonstrating resilience under pressure, and maintaining a fast pace.

3. Managing and supervising a team of riders to ensure timely and efficient service delivery.
4. Ensuring seamless coordination between service providers and restaurant partners to meet delivery targets and fulfill tasks as required.
   

Qualifications:

1. Diploma in Management or equivalent qualification.

2. Previous experience in a similar role will be considered favorably.

3. Demonstrated passion for delivering exceptional customer experiences.

4. proactive mindset driven by a positive growth orientation.

5. Strong adherence to business ethics and a keen entrepreneurial drive.

6. Excellent leadership and management skills, complemented by effective business communication and problem-solving abilities.
   

Monday to Sunday

Morning shift : 09:0017:00

Night Shift (Work from Home): 14:0020:30

With one day off during the week.