Operations Coordinator

We are seeking a proactive and organized Operations Coordinator to join our dynamic pest control team in Lebanon. This role plays a key part in ensuring efficient daily operations, coordinating schedules, and supporting our field technicians to deliver exceptional service to our clients. Responsibilities: - Coordinate daily operational activities to ensure timely service delivery. - Schedule and dispatch pest control technicians based on client requirements and availability. - Maintain accurate records of service calls, customer interactions, and operational reports. - Collaborate with the sales and customer service teams to enhance client satisfaction. - Monitor inventory levels of pest control supplies and request replenishments as needed. - Assist in preparing operational reports and analyzing performance metrics. - Ensure compliance with safety regulations and company policies in all operational processes. - Handle client inquiries and resolve operational issues promptly and professionally.

- Bachelor’s degree or equivalent experience in operations management, administration, or related field. - Strong organizational and multitasking skills with attention to detail. - Excellent communication and interpersonal abilities. - Ability to work effectively in a fast-paced, team-oriented environment. - Problem-solving mindset with the ability to handle challenging situations calmly. - Familiarity with scheduling software and Microsoft Office suite. - Prior experience in pest control or a related service industry is a plus. - Fluency in English and Arabic is preferred.