Operations Manager Dental DSO

Job Description

The Operations manager is responsible for leading the operational and financial performance of approximately 25 multi-specialty dental practices serving active-duty Service Members, military families, and Veterans. This role is accountable for driving revenue growth, increasing profitability, improving operational efficiency, and ensuring consistent execution across all locations.

Key responsibilities include:

• Drive revenue, profitability, and same-store growth across all practices.
• Oversee daily operations to maximize productivity, patient access, and provider utilization.
• Lead, coach, and develop Regional Managers and Practice Managers to achieve operational and financial goals.
• Manage practice performance through KPI analysis, budgeting, forecasting, and P&L accountability.
• Improve production, collections, scheduling efficiency, and patient retention.
• Identify opportunities to expand services, increase patient volume, and optimize operational processes.
• Partner with Recruiting, Clinical Leadership, Finance, and Business Development to ensure practices are fully staffed and positioned for growth.
• Ensure compliance with company policies, HIPAA, OSHA, and all federal, state, and government healthcare regulations.
• Foster a high-performance culture focused on accountability, operational excellence, and exceptional patient care.