Outbound Agent (Indoor Sales)

Your contribution is something big!

Handle inbound & outbound sales calls to deliver promotions, promote products & services, provide quotes, follow up on inquiries and resolve customer issues.
Meeting sales targets or project deadline set by the company (monthly, quarterly, or yearly).
Track sales progress and implement sales strategies to ensure targets are met.
Understand and stay informed about the products and services feature and USP.
Research potential customers and identify new leads through databases or referrals
Manage and follow up on sales process from providing quotation to delivery
Maintain sales call details in CRM (sales activities, customer preferences, customer requests, interaction details etc)
Ensure sales order, delivery and payment are processed promptly and accurately
Provide prompt customer service and build relationship with customers to maintain customer satisfaction and loyalty
Collaborate with marketing, warehouse, logistic, admin and related departments to ensure seamless customer experience

What distinguishes you!

Min Diploma in any course
Min 1 year working experience in sales, added advantage for power tools related industry
English, Bahasa and Mandarin verbal and written communication skills to effectively engage with customers
Ability to influence customer decision and overcome objections
Effectively solving customer problems and meeting their needs
Result driven, proactive, good negotiation and relationship management skills
Possess data processing skills (Microsoft Office & SAP)

Note: This is a leasing contract position for 1 year

Your future job location offers you:

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See also