Outside Sales Manager

Outside Sales Manager
Marietta, GA

Reports To: Corporate Services Director

Job Type: Full-time

Location: 814 Livingston Ct, Marietta, GA 30067

Schedule/Hours: 8:00AM – 5:00PM

Company Website: www.maxairmech.com

COMPANY VISION

Our vision is to create an environment where individuals are not only eager to succeed but also prepared and supported to thrive. We are dedicated to fostering growth that extends beyond our organization, enriching the lives of our people, their families and the communities they serve. At Maxair, we strive to cultivate a workplace where individuals find fulfillment in their work and build meaningful connections with each other.

MAXAIR Mechanical, founded in 1988, is a people-first company that provides commercial and industrial HVAC, Plumbing, and Controls solutions throughout Metro Atlanta and surrounding areas. We proudly serve a variety of industries and are part of the Service Logic family of companies.

POSITION TITLE & DESCRIPTION

The Outside Sales Manager is responsible for leading, developing and coaching a team of Business Development Representatives. Responsible for identifying and developing targeted vertical markets including healthcare, industrial, commercial office, education, municipal, data center, and mission critical facilities. This position establishes a sales strategy, manages performance, and ensures the team is equipped to consistently meet or exceed sales revenue, gross margin, and customer acquisition targets through the management/development of the Business Development Team. Also responsible for maintaining customer relationships and identifying value-add opportunities. The Outside Sales Manager will create a culture of accountability, prospecting excellence, and consistent customer focus.

Success in this role is measured by team performance, pipeline growth, new customer acquisition, existing customer satisfaction, employee development and retention.

CORE VALUES

At Maxair, our Core Values guide how we work, support one another, and make decisions throughout the organization:

· Accountability: Willingness to take ownership of my own actions and encouraging others to do the same, fostering a culture of responsibility and growth.

· Drive: The unwavering determination to support those around you, overcome obstacles, and achieve goals.

· Humility: Having an accurate assessment of your abilities and putting the interest of the team ahead of your own.

· Integrity: Always doing the right thing—even when it isn’t convenient, or no one is watching.

· People Focused: Prioritizing the well-being and growth of teams, families, customers, and the community, ensuring they feel connected, supported, and valued.

KEY RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Lead, coach, develop, mentor, and scale a high-performing sales team of (10-22) sales professionals.

· Monitor individual & team sales goals, KPIs, and performance expectations including:

o Targeted revenue growth

o Maintenance agreement sales

o New customer acquisition

o Targeted pipeline growth

o First call conversion rate

o Share of wallet (projects, repairs, maintenance contracts)

o Employee retention

o CRM compliance

o Targeted gross margin/EBITDA performance

· Monitor and drive key sales funnel metrics including lead, opportunity, and proposal volume.

· Monitor and drive win rate, conversion rate, revenue generation and customer retention.

· Drive accountability through regular ride-alongs, pipeline review, and performance evaluations.

· Develop and execute vertical market & customer acquisition strategy.

· Develop, implement and continuously refine onboarding programs, sales training curriculum, and professional development to improve product knowledge, sales competencies, industry knowledge, and overall team performance.

· Recruit, onboard, and develop top sales talent.

· Partner with operations to ensure successful customer onboarding, retention, and overall satisfaction.

· Drive collaboration across siloed departments.

· Refine CRM processes and monitor data accuracy.

· Drive consistent customer experience across every stage of the sales process.