ParkerStore Manager

This individual provides customer service for in-store, email, and phone for ParkerStore customers. Provides daily direction for ParkerStore Support Specialist(s). M-F 7:30am- 5pm; Full-time hourly position.

• Maintaining the Retail Business Unit Quality Standards: Safety, Responsiveness, Knowledgeable, Accuracy, and Engaging, across all ParkerStores at all times.
• Maintains personal relationships with existing store customers and develops relationships with new customers.
• Identifies and fulfills customer product and/or service requirements.
• Fabricates hydraulic, industrial and pneumatic hose assemblies to fulfill customer needs.
• Safely operates saws, crimpers and other power tools needed.
• Coordinates pick up transactions at the counter including locating and pulling orders as required.
• Performs computer data entry related to all areas of ParkerStore operations.
• Performs accurate cycle counts, orders products, transfers product to other locations, receives and stocks shelves with inventory.
• Handles all material management functions in store including ordering, transferring, stock receipts and item put-away. Responsible for maintaining stock levels and inventory accuracy.
• Maintains a professional store showroom appearance, assists in creating new displays and implements related marketing programs.
• Performs daily/weekly cleaning of store and bathroom(s).
• Responsible for opening and closing the store.
• Maintains balance of cash drawer and prepares receipts for bank deposit; properly executes credit card procedures.
• May serve as on-call for after-hours customer emergencies.
• Drives to deliver and pick up materials as needed.
• Responsible for running reports out of P21, such as open order and open transfer.
• Maintain/submit records of crimp specs documentation.
• Properly trains staff members in all aspects of their job; adequately prepares and develops store personnel for possible advancement or promotions in future.
• Schedules all store personnel to maximize customer satisfaction while adhering to the policies and procedures outlined in company handbook.
• Other duties as assigned.