Parts Manager
Lyle Machinery Co. is a diversified equipment dealer located at the “crossroads of the South” and for over 35 years, LMC has fostered a supportive and balanced culture to accomplish our shared values. We've added a location just down the road from our Headquarters in Richland, Mississippi, dedicated especially to Parts & Service. With several locations across MS, AL, LA, FL, and TX, LMC performs service and repairs, both on-site and in the field, in addition to the sales, leases and rentals of heavy and compact equipment.
Not only have we been the #1 Komatsu Market Share Dealer in North America for the past 7 years, but we have also been Dealer of the Year for many of our other OEMs with whom we’ve partnered.
Essential Job Functions:
· Responsible for the financial performance of the department and achievement of desired metrics, including profitable sales growth, disciplined expense control and targeted net return on sales. Also accountable for the evaluation and reshaping of departmental processes to improve efficiency.
· Assists at parts counter as needed to support customer sales.
· Responsible for recruiting, hiring and retaining talented employees and effectively developing department personnel. Provides consistent and clear direction for subordinates. Sets a positive example for all employees by following and enforcing company policy.
· Responsible for creating customer friendly retail environment within the parts department, which includes promotional marketing, merchandising of showroom, and reinforcing excellent customer service skills among direct reports. Executes follow up process on all invoices over $2,500.00.
· Demonstrates a genuine concern for Lyle Machinery as a whole. Exhibits outstanding communication skills, cooperates and works seamlessly with other departments and locations within Lyle Machinery. Promotes teamwork, maintains a positive attitude, and supports the concept of one face to our customers.
· Collaborates with inventory control manager to ensure proper on-hand parts inventory to meet customer demand while achieving desired inventory performance standards. Conducts annual physical inventory and facilitates perpetual inventory process of all parts and related inventories. Oversees ongoing inventory processes to ensure proper inventory control.
· Other responsibilities and duties as assigned by management.