Parts Manager

The approximate base compensation range is posted, but the actual offer will reflect our total compensation and benefits package. The offer will be determined by a number of factors including the selected candidate’s experience, knowledge, skills, abilities, as well as internal equity among our team.

Purpose:

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Consistently exhibits Midwest Machinery Company’s core purpose and values.

Responsibilities:

• Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
• Promotes and merchandises parts and accessories in conjunction with other store locations
• Participates in creating, and executes, annual Parts Department goals in alignment with the organizations financial and operational objectives
• Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
• Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
• Submits all parts warranty to Central Warranty Administrator
• Submits all return claims within the required time frame to receive maximum credit
• Makes regular personal visits to customers (and potential customers)during the off months (Dec., Jan, Feb., July and Aug.) to increase and solidify business
• Maximizes use of all order discount programs to achieve management stock order goals
• Ensures all department tools, equipment and vehicles are in good working order
• Manages recruiting, staffing and employee development activities for employees reporting to this position
• Attracts, retains, and effectively engages department personnel
• Participates in parts EDUCATE training program required for the development of skills and knowledge
• Attends to, and resolves, employee and inter-departmental issues in a fair and expedient manner
• Actively participates in a local civic, charitable or community organization: holds office in same at least once every 4 years
• Maintains and promotes a safe work environment. Demonstrates understanding of and ability to follow all safety rules and regulations in performing work assignments
• Performs other duties as assigned