Peer Support Specialist-DCI

This is a staff level position providing advocacy, support, and outreach services to adults with Severe and Persistent Mental Illness (SPMI). The person in this position works independently as well as function as a member of the treatment team. The CPSS will work with consumers focusing on recovery and wellness in the areas to include, but are not limited to housing, substance abuse, ACT services, employment, and health and wellness. They may also function as a member of specific teams, i.e. the Customer Support and RN teams. The person in this position will share their personal story of recovery. This person will report to and work under the supervision of the assigned Program Supervisor/Manager.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Consumer and Family Support

• Provide direct services, advocacy, crisis intervention, and recovery-focused support to consumers and families.
• Advocate for consumers by educating them, connecting them with resources, and supporting coping skills that promote stability and community living.
• Share personal recovery experiences, when appropriate, to offer hope, respect, optimism, and confidence.
• Assist consumers in gaining insight into mental illness and recovery through the lens of personal experience.

Planning, Recovery, and Community Services

• Participate in the Person-Centered Planning and Treatment Planning processes, including assisting consumers with wellness recovery and relapse prevention plans.
• Provide recovery-oriented activities, including transportation, vocational or housing assistance, community support, referral and linkage, and individual or group sessions as needed.
• Teach consumers how to communicate more effectively with providers so treatment plans reflect their wants and needs.
• Assist with entitlement benefits, including Social Security, Medicaid, and other applicable applications.
• Support outreach efforts that help maintain consumer stability and medication compliance.

Documentation, Team Participation, and Compliance

• Obtain corroborating documentation and information related to eligibility qualifications.
• Provide input to the team, as needed, regarding mental illness, recovery, and peer support perspectives.
• Meet direct service productivity and documentation standards in accordance with program and agency guidelines.
• Participate in ACT/IDDT team meetings, peer support meetings, staff meetings, agency committees, and assigned projects.
• Participate in Peer Support Specialist trainings and meet agency productivity and performance standards.
• Adhere to MiSide policies and procedures, the MiSide Code of Ethics, and all applicable local, state, and federal laws.