Postal Affairs Manager

Overview:

Best Version Media was founded in 2007 and now serves over 1,300 communities across the U.S. and Canada. We connect local businesses to customers with a suite of innovative print and digital solutions. Our print magazines, powered by our advertisers and readers, are tailored to the communities we serve by showcasing local families, nonprofits, events, and more. Our digital advertising works with our print campaigns to build brand awareness and help businesses expand their online reach with local customers. We also offer convenient tools to help businesses manage their online presence and enhance searchability.

Our vision is to unite the hearts and minds of communities – one person, one home, one business at a time. We value family, teamwork, and an open exchange of ideas as we strive to become the best versions of ourselves. Our award-winning culture has been recognized countless times by organizations like Fortune, Glassdoor, Great Place to Work, and more.

Summary:

We are seeking an experienced Postal Affairs Manager to oversee all aspects of our U.S. and Canadian mailing operations. This role plays a key part in ensuring the timely, compliant, and cost-effective delivery of our print products while supporting internal teams and external partners across North America.

As the main point of contact for USPS and Canada Post, you will manage postal compliance, lead cost-optimization strategies, and maintain seamless coordination across departments, vendors, and systems.

Responsibilities:

• Stay current on USPS and Canada Post regulations and ensure compliance across all mailings, including PostalOne! submissions (US) and EST/CPC requirements (Canada)
• Oversee mail preparation, entry, and in-home delivery tracking across both countries
• Identify and apply postal discounts and incentive programs (e.g., EDDM, Saturation, Neighbourhood Mail, Personalized Mail)
• Monitor address quality using tools like CASS, NCOA, and SERP, and work closely with external vendors to ensure mailing list compliance and data accuracy
• Troubleshoot mailing issues and lead resolution efforts in coordination with postal services
• Collaborate with Production, Client Support, and Sales teams to align on timelines and expectations