Practice Manager

Lead People. Strengthen Culture. Make a Lasting Impact.

At Bierman Autism Centers, we provide ABA therapy, occupational therapy, and speech therapy for children diagnosed with autism between the ages of 2–9 years old. We believe exceptional care starts with exceptional team! We’re looking for a Practice Manager who is passionate about developing people, fostering a positive culture, and ensuring families receive an extraordinary experience from the moment they walk through our doors.

As a Practice Manager, you’ll be the heartbeat of the center by building strong, high-performing teams that feel supported, inspired, and empowered to grow. You won’t just manage operations; you’ll shape the environment that allows clinicians and staff to thrive. Your leadership will directly influence employee engagement, retention, and professional development, all while helping deliver meaningful outcomes for the children and families we serve.

In this role, you will:

• Cultivate a warm, inclusive, and collaborative team culture
• Inspire and mentor staff to reach their full potential
• Support an exceptional client experience rooted in compassion and quality
• Lead community and talent outreach to strengthen center visibility and growth
• Ensure smooth operational processes that enable clinical excellence

We’re seeking a leader who cares deeply about people, believes in the power of a supportive workplace, and is excited to champion our mission and values every day.

If you’re ready to make an impact, support a dedicated team, and help shape the future of care at Bierman Autism Centers, we’d love to meet you!

Mission: To build and develop strong teams, ensure exceptional client experiences, and drive community and talent outreach for the continued success and growth of the center

Charter:

• Our work revolves around the client and their progress
• We create the culture in our centers that allows our team to thrive
• We create and run effective processes
• We find, build, and develop a great team within our centers
• We create strong relationships with our client parents, external providers, and communities
• We are accountable for all aspects of our centers’ success and growth

Key Responsibilities:

• Team Leadership & Development: Build, coach, and lead a high-performing team through consistent feedback and development opportunities. Create a work environment that fosters growth, accountability, and collaboration to ensure high employee retention and satisfaction.
• Client Experience & Outcomes: Ensure clients receive the highest quality of care by supporting team members in delivering exceptional therapy services. Maintain a focus on client satisfaction and measurable progress.
• Community & Talent Outreach: Engage with the local community to drive outreach initiatives, strengthen relationships with external partners, and attract new talent and clients to the center.
• Operational Oversight: Ensure smooth day-to-day operations by managing resources efficiently, supporting employee schedules, and maintaining compliance with health and safety standards, while aligning operational practices with the center’s goals.

Key Metrics for Success:

• Team Engagement & Retention: High employee retention rates, positive team culture, and effective internal talent development.
• Client Satisfaction & Progress: Achieve high client satisfaction scores and measurable progress in client outcomes.
• Community & Talent Engagement: Successful outreach efforts that attract new talent, strengthen community relationships and increases referrals.