Product Manager - EC Expansion Development Department (ECEXD)

Job Description:

Department Overview

The EC Expansion Development Department is guided by a mindset of building a lean and efficient organization, and delivers products and systems that continuously strengthen and expand e-commerce. In a fast-changing business environment, we actively leverage AI and other advanced technologies to deliver value at speed, growing as a team through ongoing challenges and continuous improvement.

The Marketplace Expansion Development Section develops and operates services such as the J.League Online Store, Furusato Nozei (Hometown Tax), Rakken, and Raxy. Additionally, the team is responsible for launching new EC-related services with the goal of expanding and growing Rakuten's marketplace. This is a highly challenging department where you can gain unique and valuable experiences that are distinct to Rakuten.

Position:

Why We Hire

We are seeking a Product Manager for a highly critical position within our organization, whose mission is to drive the expansion of Rakuten's marketplace. Join us in delivering services that exceed user expectations and achieving business growth together.

Position Details

As a Product Manager, your role is to define the vision and strategy for the product through market research and customer needs analysis, create requirements and roadmaps based on business demands, and collaborate with stakeholders and related departments to maximize customer value and achieve business goals through the product.

- Define the product vision, strategy, and KPIs

- Manage and operate roadmaps and backlogs

- Communicate and report with stakeholders and related departments

- Define specifications and document them

- Research and analyze user/partner challenges and identify key issues

Mandatory Qualifications:

- 5+ years of experience as a Product Manager

- Strong knowledge and expertise in software development

- Excellent communication skills

- Ability to define requirements with both a user-centric and business-oriented perspective

- A "commitment" mindset toward product growth and project success

- Experience in directly communicating with engineers, project managers, and business owners

- Extensive knowledge related to the responsibilities outlined in the job description

Desired Qualifications:

- Experience in product management for EC services

- Experience in working with cross-border services
- Experience in mentoring and developing Product Managers

- Experience in project management

- Basic knowledge of engineering or equivalent development experience as an engineer

- Experience in projects primarily conducted in English

Others Information:

Additional information on Location

Rakuten Crimson House, Tokyo

Additional information on English Qualification

TOEIC 800+

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