Product Manager
- Take ownership of key product areas that directly impact how merchants manage and scale their stores globally
- Define, scope, and deliver features and improvements aligned with the broader product vision
- Analyze product metrics, user feedback, and market trends to prioritize the backlog and support product decisions
- Deepen the e-commerce ecosystem's integration with Shopify and other major merchant platforms, managing APIs, webhooks, and data syncs
- Communicate product roadmaps, updates, and releases to internal teams and the Director of Product
- Partner daily with a pod of 5–7 engineers to build, test, and ship software using agile methodologies
- 4+ years of product management experience
- Experience building SaaS that interfaces with e-commerce merchants
- Experience with the Shopify e-commerce ecosystem, including APIs, app architecture, checkout configurations, and developer tools
- Experience in software or service companies focused on mid-market or growing digital-first merchants (under $1B in annual revenue), rather than large-scale enterprise or traditional corporate environments
- Deep understanding of order flows, checkout mechanics, shipping cost calculations, international taxes, and duties
- Strong technical fluency to collaborate with engineering teams and evaluate architectural trade-offs
- Ability to navigate ambiguity, break down complex global trade problems, and drive initiatives from conception to launch
- Strong communication skills in both spoken and written English
- Startup experience
- Experience with international tax compliance, automated tax calculation, duties, or customs/VAT systems
- Bachelor's Degree in Computer Engineering, Computer Science, or equivalent