Product Relations Manager
You will own the product and technical aspects of external partner integrations, evaluate partner readiness, shape and launch integrations, translate requirements into engineering specifications, monitor integration health, resolve blockers, and coordinate execution across business and technical functions.
Responsibilities
- Build partner relationships
- Drive integrations from scoping through production launch
- Evaluate partners' technical readiness
- Provide go or no-go recommendations
- Lead technical scoping and translate requirements into specifications
- Hold partners accountable for delivery
- Monitor integration health
- Resolve performance issues
- Expand existing partnerships
- Make build-versus-buy and direct-versus-aggregator decisions
- Lead cross-functional integration execution
- Use transaction data and operational metrics for prioritisation
- Standardise integration processes and playbooks
Requirements
- 4–7 years of experience in product management, technical partnerships or integration management
- Experience in fintech, mobile money, digital payments or telecommunications
- Technical fluency with REST, SOAP, webhooks, VPN setups and timeout configurations
- Commercial awareness
- Experience managing integrations with banks, telecommunications companies, utility companies or government agencies
- Relationship management and negotiation skills
- Fluency in French and English
- Data-driven decision-making
- Bachelor's degree in IT, Computer Science, Engineering, Business, Economics or a related field
Benefits
- Health insurance for the employee and dependents
- 26 weeks of parental leave for mothers
- 4 weeks of parental leave for fathers
- Subsidized child care
- Airtime reimbursement
- Free food