Product Support Specialist - Material Handling

Looking for someone to act as a key point of contact for our customers and increase parts, service, and rental revenues. This position will work with to identify service needs with new and existing customers focusing on the area of Rocky Mount.

• Develop and maintain relationships with potential and existing customers
• Identify and locate new customers through networking, cold calls, etc.
• Demonstrate in-depth product knowledge of our products, parts, and service offerings
• Provide information and quotes to customers
• Focus on gaining rentals in assigned area
• Follow-up with leads and recommend service repairs, shop jobs, or other major fieldwork
• Assist A/R with the collection of unpaid invoices
• Prepare rental and service reports as requested by customers