Program Manager (Loyalty and Rewards) - Contract

Manage and track loyalty platform migration project from start to finish, working with stakeholders to implement business requirements and conduct user acceptance testing
Ensure project deliverables are completed on time and within budget
Provide regular progress reports to stakeholders, flagging issues and proposed solutions
Partner with customer, marketing and sales teams to align and implement loyalty programs that drive acquisition and retention
Track and follow up on platform issues, requirements and enhancement requests
Measure program performance and propose strategies to improve loyalty program effectiveness
Coordinate with customer service to resolve issues promptly and improve customer experience
Analyze customer feedback and behavior to identify improvement opportunities
Support the team with administrative, operational and ad-hoc duties as needed

Interested applicants please send your resume in MS Word format and attention it to Rachel Yeo (R22104385).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

See also