Program Manager - PMO

Working at Frontier Airlines

At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.

As a Frontier employee, your work connects to more than a single role. Whether you’re supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel experience that is safe, reliable and built around value.

Our work is guided by our core values: customer first, safety always, operational excellence and one team. These values shape how we make decisions, support each other and deliver for the people who count on us.

Support for work, life and travel

Frontier offers benefits, programs and travel privileges designed to support eligible employees at work and beyond. Availability may vary by role, employment status, eligibility, location, schedule, applicable policies and current plan details.

Depending on role and eligibility, available benefits and programs may include:

• Medical, dental and vision coverage
• 401(k) retirement savings options
• Paid holidays, vacation time and sick time
• Travel privileges on Frontier Airlines and participating partner airlines, based on current program rules and availability
• Buddy passes, based on eligibility and program rules
• Travel-related discounts and employee discounts on select products, services and vendors
• A hybrid schedule for eligible headquarters roles based in Denver, Colorado
• Business casual dress options for eligible corporate and support roles
• Employee support programs and resources, including the HOPE League, Frontier Airlines’ nonprofit organization

About Frontier Airlines

Frontier Airlines is a Denver-based airline serving destinations across the United States and select international markets. Our people support every part of the travel journey, from airport operations and flight crews to aircraft maintenance, customer support, corporate teams and more.

We’re focused on delivering meaningful value by making travel more accessible, practical and easy to personalize for our customers. Across the airline, our teams help support a safe, reliable and efficient operation while continuing to strengthen the experience for the people who choose Frontier.

What Will You Be Doing?

As a Program Manager, you will be the primary interface between the business, technology, and operations organization(s). You will be responsible for all programmatic aspects of your assigned initiatives/programs/projects with specifically focused responsibility for airports, cost, schedule, technical planning, tracking, reporting, technical execution, and ensuring overall program performance objectives are achieved, in alignment with enterprise standards.

You will participate in business resource planning/tracking in coordination with other enterprise entities and be responsible to formulate teams (as necessary) that can fulfill program requirements.

You will be responsible for ensuring program issues and problems are identified, tracked, and resolved.

You will be responsible for program risk management and ensuring risks are identified, mitigated, tracked, and managed.

You'll be responsible for interfacing on project/program status, developing proposals, researching/fact-finding, coordinating audits, and negotiating with project/program stakeholders to ensure enterprise initiatives meet cost, budget, and schedule constraints.

Essential Functions/Requirements

Program/Project Management

• Develop, implement, and monitor contracts with vendors, ensuring conformance to approved plans and contract specifications.
• Lead program/project teams to develop and gain approval of project plans, which outline the objectives of the project, scope of work, and project elements, including schedule, project deliverables, funding limitations, procedures for accomplishing staff requirements, and allotment of available resources to various phases of projects.
• Change Advocate- Reviews change readiness assessments and makes recommendations for organization change management actions to increase readiness and adoption of technologies deployed

Financial Management

• Provide oversight and guidance over the development and monitoring of project budgets
• Analyzes requirements across interdependent projects to identify opportunities for synergies and cost savings
• Applies financial knowledge of budgets and estimation to successfully manage projects
• Anticipates potential budget concerns and takes actions to avoid issues
• Develops financial models and reviews scope and budget to ensure assumptions are clearly documented and tracked during project delivery

Risk/Assumptions/Issue/Dependencies (RAID) Management

• Forecasts and evaluates risks with the identification of actions to avoid or minimize negative impacts on the project

Process/Tools Management

• Enforce PMO methodology, usage of standard tools and drive for continuous improvement
• Drives PMO standard tools optimization for effective portfolio management within the framework of the organization.
• Applies the knowledge, skills, tools, and techniques to meet the project requirements and achieve business results
• Enforce standardized and relevant document templates into central repository for Frontier community.
• Coaches PjMs in the team on the Program/Project Management Lifecycle (PMLC) process

Communication/Relationship Management

• Develop relationships with and ensure appropriate participation of key stakeholders and executives.
• Serve as a contact in PMO for business relationship for project management services and practices.
• Provide communications on services, utilization, engagement, accomplishments, overall value-add to the organization.

Other Functions

• N/A

Qualifications

• Reliable, punctual attendance and quick response-time is an essential function of the position
• Leadership abilities inclusive of successful change management, mentoring, career development, training, succession planning, and holding people accountable
• Requires ability to manage complex situations, delegate authority, lead and inspire teams, drive innovative thinking, instill collaboration, drive for success, challenge status quo, and demonstrate the ability to adapt to dynamic situations
• Requires skills in team building, time management, conflict resolution, communication, briefing, presentation, strategic thinking, marketing, and literacy in the program management disciplines
• Experience with the evaluation of requests for proposals and/or quotes. Experience with preparing, reviewing, and submitting proposals and/or quotes
• Expert level program/project management and business analysis skills and proficiencies in related methodologies, with a minimum of 8 years of successfully managing projects of "high complexity" as reflected in: size of project, cost of the project, size of project team, depth and breadth of project manager role & responsibility, span of project impact (i.e., enterprise-wide, multi-departmental, or having a major market or external impact).
• Bachelor’s Degree in business or technical related discipline, combination of relevant education and work experience considered in lieu of degree
• Project Management Professional (PMP), Masters Certification in IT Project Management, Certified Scrum Master or similar work experience is preferred
• Domain experience: 5+ years of experience in the aviation field or relatable experience
• Must be legally authorized to work in the United States for any employer without sponsorship

Knowledge, Skills and Abilities

As our ideal candidate, You:

• Will need to have the ability to be flexible and adapt to changing priorities
• Are motivated and have ability to work with minimal supervision and direction
• Understand project management frameworks and tools in the delivery of business objectives
• Have strong interpersonal, time management and problem-solving skills
• Have strong analytical skills and ability to adapt and make decisions related to changing requirements
• Have experience for providing budget actuals and planning input to stakeholders
• Have experience in leading PMO team(s), resources assignments and levelling
• Have experience in delivering IT projects through PMO using complete Project Lifecycle

Equipment Operated

Standard office equipment, including PC, copier, fax machine, printer

Work Environment

Typical office environment, adequately heated and cooled

Physical Effort

Light physical effort required by handling objects up to 20 pounds occasionally and/or up to 10 pounds frequently.

Supervision Received

Considerable Latitude: The incumbent establishes methods and procedures for attaining specific goals and objectives and receives guidance in terms of broad goals. Only the final results of work are typically reviewed.

Salary Range: $120,000 - $150,000 - Please note: this role will close on or before 10/31/26.

Positions Supervised

• N/A, this is an individual contributor role.

Workplace Policies

Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in this position. Please be advised that duties and expectations of this position may be subject to change.

Frontier Airlines, Inc. is an equal opportunity employer and, as such, is committed to providing equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, national origin, age, marital status, veteran status, sexual orientation, gender identity or expression, disability status, pregnancy, genetic information, citizenship status or any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Frontier Airlines is a Zero Tolerance Drug-Free Workplace. All prospective DOT safety-sensitive employees are subject to pre-employment testing for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids and Phencyclidine (PCP). Further, any DOT safety-sensitive job applicant who is found to have tested positive on any required drug or alcohol test at a former employer will be considered ineligible for employment with Frontier.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.