Quality Assurance Supervisor

About our company:

Bakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the US food industry! We are a baked goods manufacturer that emphasizes delicious, premium, and authentic recipes using only the very best ingredients. Our offices located in Miami, FL, Easton, PA, and San Antonio, TX, will make you feel right at home. Please visit our website to learn more about our delicious French crêpes, golden chocolate croissants, fluffy pancakes, and our large range of outstanding French brioches.

Job Description:

The Quality Assurance Supervisor is responsible for continuously seeking improvement opportunities to enhance efficiency while ensuring that Food Safety & Quality (FS&Q) programs, policies, and procedures are effectively implemented and monitored. This role involves developing a high-performing team of quality assurance technicians, fostering a strong food safety and quality culture, and prioritizing tasks based on criticality to not only meet but exceed internal and customer expectations in a fast-paced environment.

This position reports to the QA Manager. This opening is for a 2nd Shift position.

Responsibilities:

• Lead the development of a high-performing team of Quality Assurance (QA) technicians through training, goal setting, and performance management.
• Monitor and verify the implementation and effectiveness of Food Safety and Quality systems, ensuring compliance and continuous improvement.
• Conduct internal audits, manage Corrective and Preventive Actions (CAPA), and facilitate external audits and inspections.
• Oversee daily FS&Q checks, manage product holds, and determine dispositions based on quality analysis.
• Support cross-functional teams, including R&D and production, on special projects and process improvements.
• Oversee the calibration of equipment to ensure accurate and reliable measurements and ensure certifications and related training are completed on time.
• Partner with production and management teams to implement quality initiatives and resolve issues effectively.
• Serve as the primary liaison with third-party providers for pest control, chemical supplies, and microbiological labs.
• Directly manage a team of QA technicians, fostering professional growth and accountability.

In addition to the specific duties outlined, you may be required to perform other tasks and responsibilities as deemed necessary by your manager. These tasks will be relevant to your role and within the scope of your area of expertise.