Quality Manager

Responsibilities:

• Develop and implement the quality policies, procedures, and standards.
• Ensure compliance with local requirements and international quality standards.
• Monitor service and operational quality and key performance indicators.
• Lead internal quality reviews and continuous improvement initiatives.
• Prepare quality reports and recommend corrective actions.
• Promote a strong quality culture across the organization.
• Monitor customer and employee satisfaction.
• Support the implementation of ISO standards and quality management systems.

Requirements:

• Bachelor's degree in business administration, industrial engineering, or a related field.
• 5-10 years of experience in quality management.
• Strong knowledge of ISO standards, internal audits, and quality management systems.
• Knowledge of continuous improvement tools such as Six Sigma and Kaizen.