Quality Manager

Who We Are

We are Textron Systems, best known for innovative defense technologies and services. We are a part of Textron Inc, one of the world’s leading multi-industry companies, recognized for its powerful brands such as Bell, Cessna, Beechcraft, E-Z-GO, Arctic Cat and many more. Our company leverages its global network of aircraft, defense, industrial and finance businesses to provide customers with innovative products and services.

But our business is all about people – the customers who rely on us and the exceptional team that brings our mission to life.

We've been in the industry for more than 50 years and embraced the unique capabilities that come with being a mid-sized player. We bring the agility of a small business to meet our customers' most urgent requirements and empower our team members to push past possible. We can scale quickly to solve the big problems, working across functions, sites, and business lines to make it happen. We’re comprised of 7 domains specializing in Air, Sea, Land, Weapons Systems, Electronic Systems, Propulsion, and Testing and Training Simulations.

Start your career in a big way by joining Textron Systems. We are here to provide necessary and life-changing services and products to our customers. We are right where the real work happens. By joining our team, you will gain exciting and versatile experiences from day one to fuel your growth. Talent development is a big part of who we are. Don't just start your career - go big.

Visit TextronSystems.com to read more about who we are and the products we make!

About This Role

The role requires AS9100-based Quality Management System (QMS) knowledge.
Responsible for implementing and maintaining the QMS, managing the Quality Engineering group, program quality, and all quality metrics.

Must collaborate with Production Control, Manufacturing, Program Management, Contracts, Engineering, HR, and senior leadership.

Responsibilities

· Lead a team of Quality Engineers while developing the next generation of Quality Engineers and future technical and organizational leaders

· Promote an “end to end” focus on Lean & Quality – from suppliers, through our Manufacturing Processes, and ultimately – to our Internal and External customers

· Ensure all AS9100QMS processes are fully documented, properly executed, and routinely audited with objective evidence of compliance

· Assure the requirements of our AS9100 and other quality management systems are maintained, including quality reporting, corrective/preventative actions, Internal Auditing System and customer compliant tracking.

· Lead timely and effective root cause analysis and corrective action activities.

· Drive use of standardized lean and quality tools, share best practices, and benchmark other world class companies to elevate operational excellence.

· Plan, assign, and direct work activities; provide promotion and compensation recommendations; coach, train, and develop employees; and address personnel matters to maintain strong performance standards

· Analyze data, identify improvement opportunities, and implement kaizen activities or corrective actions to address risks and drive performance enhancements

· Execute quality strategies that support new product development, ensuring readiness for full-rate production

· Collaborate with the Configuration Management, Supplier Quality, FRB and QMS teams to support product and process conformance

· Oversee FMEA supporting both transition to production and maintenance updates

· Effectively use ERP and MES systems to support manufacturing and build activities

· Ensure that existing programs continue to exceed customer expectations

· Communicate issue resolution to senior management, DCMA and customers

· Maintain process and product quality scorecards to drive continuous improvement initiatives

· Lead the team in developing proactive measures to ensure product and process quality

· Support and participate in internal audit program

· Lead contract and contract document reviews to ensure requirements are clearly understood and fully met

· Monitor regulatory changes and prepare appropriate organizational responses

· Manage program and overhead costs for Quality Engineering team