Ranch House General Manager

Principal Purpose of Job: This position will take the lead in supporting and contributing to the mission and overall success of Ranch House Restaurant F&B operations, as part of the Devil’s Thumb Ranch family of properties. The F&B Manager oversees all front of the house food and beverage operations of Ranch House Restaurant including employee oversight, guest satisfaction, service standards, beverage program management and menu development in conjunction with the culinary team. The F&B Manager is responsible for creation / collaboration with F&B management team on successful revenue generating efforts.

Essential Duties and Responsibilities:

• Leads overall organization and operation of food and beverage front of house operation and its staff.
• Assists Executive Director of F&B with developing and implementing new and innovative revenue generating strategies.
• Executes established business plan for food & beverage operations of restaurant.
• Ensures proactive communication with back of the house/culinary operation.
• Ensures highest level of guest service and satisfaction in line with DTR service standards.
• Oversees selection, training, motivation, development, and coaching of departmental staff.
• Leads training and product knowledge efforts for staff and assistant managers.
• Fulfill all administrative duties in a timely manner including scheduling, payroll, termination paperwork, performance reviews, completion of PANs etc.
• Follows established SOPs and create new SOPs as needed. Refer to Executive F&B Director for final approval before implementation.
• Assists with creating and maintaining restaurant budgets and allocation of resources accordingly.
• Tracks and submits financial data critical to the financial success of the restaurant- daily revenue reports, captures, forecasts, special events, promotions in a regular, accurate and timely manner.
• Oversees purchasing, receiving, inventory, and rotation of all food and beverage.
• Assists with ensuring proper maintenance and operation of the restaurant equipment and facilities.
• Works the floor and acts as support staff in all positions as needed.
• Maintains ongoing and frequent contact with guests, solicits feedback and helps ensure guest satisfaction.
• Receives, investigates, and acts upon complaints from guests and employees to ensure resolution.
• Ensures highest degree of cleanliness for all F&B areas.
• Recycles any and all products possible in line with sustainability efforts; encourage and oversee staff to do the same.
• Assists with ensuring the cleanliness and sanitation as designated by management and the health department.
• Protects company assets through correct usage and prompt maintenance of tools and property.
• Completes other tasks/duties as assigned by Executive F&B Director, GM or Owners.
• Involvement and engagement with local community in order to build relationships, heighten visibility and solicit business.